Technical Support Specialist Job at Veracity Engineering, Atlantic City, NJ

cjEzMllrbHhxeTd1eGNnSkxDYy9VMEZWT2c9PQ==
  • Veracity Engineering
  • Atlantic City, NJ

Job Description

Position Overview:

Veracity Engineering has an exciting opportunity for a Tech Support Analyst at the William J. Hughes Technical Center in Atlantic City, NJ . The successful candidate will research, implement and/or maintain security solutions. The schedule for the position is 4-days onsite and 3 days off from 7:00pm - 7:00am.

Essential Duties and Responsibilities:

Technical support varies widely. In ATS, technical support includes everything from modification of facilities, to testing sites, remediation of sites, and similar technician activity. In BAM, technical support includes graphical artist specialists. In CSD, technical support includes graphical design. For ES, technical support means technicians to support the engineering efforts. These may be testing technicians, installation technicians, support technicians, etc. In CSD, technical support is help desk, computer installation, copier support, telephone support, etc. In equipment maintenance, the technical support is an equipment repair technician and includes depot through field repairs.

  • (PRIMARY DUTY) Day-to-day operational system administration supports administer, monitor, and maintains a large-scale computer network and related software, hardware, and configurations
  • Providing technical and system administration support through troubleshooting, identifying and isolating issues, conducting root cause analysis, and implementing appropriate solutions to software and system issues as they occur
  • Responding to program-related issues, resolving problems, and stakeholder
  • Prepare technical documentation that accurately depicts the problem and/or solution and provides it to the system owner
  • Identifying and analyzing issues that affect the performance of the system, and working in close coordination with the development team and recommending solutions for the issues
  • Recommending and implementing system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
  • Analyzing and identifying discrepancies in the system, assessing the risks, and suggesting solutions while adhering to security standards
  • Resolving Linux system errors, crashes, and disk space problems
  • Communicating effectively at all levels of the organization, with internal and external customers, in written and oral format
  • Interacting with stakeholders, including providing advice and troubleshooting of issues
  • Available for on-call support
  • Performing disaster recovery operations and data backups
  • Serve as first level support for customers seeking technical assistance; respond to incoming calls and emails regarding service-related inquiries for TFMS & DSP issues
  • Experience with C## and c++
  • Resolving Linux system errors and crashes, disk space problems, huge file system and full

disk errors; available for on-call support.

III. Requirements:

Education:

  • Must have high school diploma.

Experience:

  • 5+ years of relevant experience.
  • Must have experience with Linux.
  • C++
  • C##

Skills:

  • Excellent problem-solving and analytical skills.
  • Strong communication and teamwork abilities.

Job Tags

Similar Jobs

Heritage Vet Partners and their Partner Clinics

Associate Mixed Animal Veterinarian Job at Heritage Vet Partners and their Partner Clinics

 ...CLINIC:Edgerton Veterinary Clinic About Us: Edgerton Veterinary Clinic is a long-established, mixed-animal practice with strong ties to the community. Located in southwest Minnesota (approximately 50 miles from Sioux Falls, SD), Edgerton is a charming town that... 

Medsci.Inc

医疗编辑 Job at Medsci.Inc

 ...Medical Editing Intern 69 CPT ... 

TVGla

Motion Designer Job at TVGla

TVGla is seeking a Motion Designer to join our creative team. This persons primary role will be to craft motion design, post production, and possibly video editing for multiple campaigns across multiple clients. Responsibilities: Work under the direction of creative...

DLM Professional

Director of Operations Job at DLM Professional

 ...Director of Operations Cold Storage & Ice Cream Distribution About the Role We're looking for a dynamic and results-driven Operations Manager to lead the day-to-day operations of our cold storage facility and mobile ice cream cash-and-carry business. This is a roll... 

Descartes Learning Club

Part-Time Math Instructor and Mentor (Weekday Afternoons/Evenings and/or Weekends) Job at Descartes Learning Club

 ...math classes foster both academic excellence and meaningful student engagement. Were hiring passionate and knowledgeable Math Instructors / Teachers who want to make a real difference in students' academic journeys. Why Join Us as a Math Instructor / Teacher?...